Privacy Policy for OLP Solar Solutions

1. PURPOSE AND SCOPE

 At OLP Solar Solutions (“OLP,” “we,” or “us”), we are committed to protecting your privacy and value the trust of our customers, partners, and users. This Privacy Policy (“Policy”) outlines how we collect, use, disclose, and protect your Personal Data (as defined below) when you interact with our website (the “Site”), customer portal, products (e.g., solar lighting systems), or services. 

2. DATA CONTROLLER

OLP Solar Solutions is headquartered at Room K101,Landmark Mansion, Sanyuangiao Chaoyang District, Beijing, China, and acts as the Data Controller for the Personal Data we process. For cross-border operations or joint responsibilities, OLP and its affiliates collaborate to comply with applicable data protection laws (e.g., GDPR).

3. Information We Collect

We collect information through voluntary submissions and automated means:

3.1 Information You Provide

To access certain services (e.g., customer portal, product quotes), you may provide:

Contact Details: Name, email, business address, phone number.

Professional Data: Company name, job title.

Account Credentials: Username, password.

Financial Information: Bank details for payments.

Project-Specific Data: Installation location, energy requirements. Failure to provide required data may limit access to services.

 3.2 Automated Collection

When you visit our Site or portal, we automatically collect:

 Technical Data: IP address, browser/device type, cookies.

Usage Data: Pages visited, session duration.

Location Data: With consent, for solar efficiency analysis. For cookie details, see our Cookie Notice at the Site footer.

3.3 Marketing Data

If you opt into newsletters, we track email engagement (opens/clicks). You may unsubscribe anytime.

4. HOW WE USE YOUR INFORMATION

We process Personal Data to:

Fulfill Contracts: Provide products/services, process payments, manage warranties.

Improve Services: Analyze usage trends, optimize solar solutions.

Communicate: Respond to inquiries, send service updates, or marketing (with consent).

Legal Compliance: Fraud prevention, tax obligations.

Legal Basis: Processing relies on contractual necessity, consent, legal obligations, or legitimate interests (e.g., product innovation).

5. HOW WE SHARE INFORMATION

We do not sell your data. Sharing occurs only with:

Affiliates: For global operations.

Service Providers: Payment processors, IT support (under strict confidentiality).

Authorities: To comply with legal requests or prevent fraud.

Cross-Border Transfers: Outside the EEA using GDPR-compliant mechanisms (e.g., Standard Contractual Clauses).

6. DATA SECURITY

We implement technical and organizational safeguards (e.g., encryption, access controls) to protect against unauthorized access, loss, or damage.

7. DATA RETENTION

We retain data only as long as necessary for the purposes outlined, legal obligations, or defense of claims.

8. YOUR RIGHTS

Under GDPR and other laws, you may:

Access, correct, or delete your data.

Object to processing or withdraw consent.

Request data portability.

Lodge complaints with a supervisory authority.

To exercise rights, contact us at yq@olpolp.com. We respond within 30 days.

9. UPDATES

We may update this Policy. Changes will be posted on the Site with an effective date.